Effective Date: August 25, 2025

Revised: August 2, 2026 

Welcome to the Empowered Self Storage Consulting & Management LLC (“Empowered,” “we,” “our,” or “us”) website. These Terms & Conditions (“Terms”) govern your access to and use of our website, products, services, artificial intelligence (“AI”) communication services, and any information or content provided by Empowered.

By accessing or using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, please discontinue use of this website and our services.

1. Company Information

Empowered Self Storage Consulting & Management LLC provides consulting, operational management, AI-powered customer communication services, automation, and related business services for self-storage operators and other businesses.

2. Acceptance of Terms

Your use of this website constitutes your agreement to these Terms and our Privacy Policy.

If you do not agree to these Terms, you should not use this website.

3. Services

Empowered may provide services including, but not limited to:

• Consulting
• Operational management
• Artificial intelligence customer communications
• Telephone answering services
• SMS customer care messaging
• Business automation
• Customer support solutions
• Website resources
• Knowledge base management
• Other related professional services

Services may vary depending upon the specific client and engagement.

4. Artificial Intelligence Services

Some interactions with Empowered or businesses we represent may be handled by artificial intelligence (“AI”).

AI services are intended to:

• Answer customer questions
• Route communications
• Provide requested information
• Deliver customer care SMS messages
• Assist customers with reservations or rental information
• Improve customer response times

Although we strive for accuracy, AI-generated responses may occasionally contain errors or incomplete information.

Customers should verify important information and may request assistance from a live representative whenever available.

5. Website Use

You agree to use this website only for lawful purposes.

You agree not to:

• Attempt unauthorized access to any system.
• Interfere with website operations.
• Upload malicious software or code.
• Attempt to reverse engineer AI systems.
• Misrepresent your identity.
• Use the website in violation of applicable laws.
• Interfere with the security of the website or services.

6. Customer Communications

Customers may communicate with Empowered through:

• Telephone
• AI voice assistants
• Email
• SMS
• Website contact forms
• Other communication methods made available by Empowered.

Communication records may be retained as described in our Privacy Policy.

7. SMS Communications

Where available, Empowered provides customer care SMS communications.

SMS messages are sent only after the customer completes the applicable consent process described in our Privacy Policy.

Message frequency varies.

Message and data rates may apply.

Customers may reply STOP to opt out or HELP for assistance.

8. Intellectual Property

All content on this website, including but not limited to:

• Text
• Graphics
• Logos
• Icons
• Images
• Software
• AI prompts
• Workflows
• Documentation
• Training materials
• Website design
• Branding
• Business processes

is the property of Empowered Self Storage Consulting & Management LLC or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used without prior written permission.

9. User Content

If you submit information through our website, you represent that:

• The information is accurate.
• You have the right to provide the information.
• The information does not violate any law or third-party rights.

10. Third-Party Links

Our website may contain links to third-party websites.

Empowered does not control and is not responsible for the privacy practices, content, products, or services offered by third-party websites.

Accessing third-party websites is at your own risk.

11. Disclaimer of Warranties

This website and all services are provided on an “AS IS” and “AS AVAILABLE” basis.

Empowered makes no warranties, express or implied, regarding:

• Website availability
• AI-generated responses
• Accuracy of information
• Continuous operation
• Error-free performance
• Compatibility with every device or browser

To the fullest extent permitted by law, all implied warranties are disclaimed.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Empowered shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating to:

• Use of this website
• AI communications
• SMS communications
• Website interruptions
• Third-party services
• Customer reliance upon website content

Our total liability shall not exceed the amount paid by you, if any, for the specific service giving rise to the claim.

13. Indemnification

You agree to indemnify, defend, and hold harmless Empowered Self Storage Consulting & Management LLC, its owners, employees, contractors, affiliates, agents, and clients from any claims, damages, liabilities, losses, costs, or expenses arising from:

• Your use of the website.
• Your violation of these Terms.
• Your violation of applicable law.
• Your infringement of any third-party rights.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State in which Empowered Self Storage Consulting & Management LLC is organized, without regard to conflict-of-law principles.

Any legal action relating to these Terms shall be brought in a court of competent jurisdiction.

15. Changes to These Terms

Empowered may update these Terms at any time.

Changes become effective immediately upon posting unless otherwise stated.

Continued use of the website after changes have been posted constitutes acceptance of the revised Terms.

16. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy and any additional agreements applicable to specific services, constitute the entire agreement between you and Empowered regarding your use of this website.

19. Electronic Communications and Acceptance

By accessing this website, submitting information through our website, communicating with Empowered Self Storage Consulting & Management LLC or one of our AI-powered systems, or using our services, you acknowledge and agree that electronic communications satisfy any legal requirement that such communications be in writing.

You further acknowledge that:

• You have read and understand these Terms & Conditions.
• You agree to be bound by these Terms & Conditions.
• You have had the opportunity to review our Privacy Policy.
• You understand that certain communications may be facilitated by artificial intelligence on behalf of Empowered or its clients.
• You understand that customer care SMS messages are subject to the consent process described in our Privacy Policy.

20. Contact Information

If you have questions regarding these Terms & Conditions, our Privacy Policy, or any of our services, please contact us.

Empowered Self Storage Consulting & Management LLC

Website: https://www.empoweredselfstorage.com

Email: info@empoweredselfstorage.com